Why 'That's Not My Job' is the Most Dangerous Phrase in IT (And How to Fix It) - JPG-TURF-VIP || jpg turf vip || jpgturfvip

We’ve all been there. You get a call from someone whose workday has completely stalled because of a tech issue. You dig in, figure out what’s wrong, and then you get that sinking feeling… the fix b...

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Why 'That's Not My Job' is the Most Dangerous Phrase in IT (And How to Fix It) - JPG-TURF-VIP || jpg turf vip || jpgturfvip

Source: JPG-TURF-VIP || jpg turf vip || jpgturfvip

We’ve all been there. You get a call from someone whose workday has completely stalled because of a tech issue. You dig in, figure out what’s wrong, and then you get that sinking feeling… the fix belongs to another team. In that moment, you have a choice. You can do the standard thing—transfer the ticket …

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